Shipping Guide

This guide explains how Fendexa prepares and delivers orders to the United States, Canada, and Australia. Delivery choices and the most current estimate appear at checkout.

Order preparation

Orders are usually reviewed and prepared within 1–3 business days. Weekends, public holidays, address checks, and unusually busy periods can add time. If separate items are ready at different times, an order may arrive in more than one parcel.

Estimated transit

• United States: usually 6–12 business days after dispatch
• Canada: usually 8–16 business days after dispatch
• Australia: usually 8–16 business days after dispatch

These windows are estimates, not guarantees. Carrier networks, customs review, weather, remote-area delivery, and local holidays can affect timing.

Tracking and address changes

When tracking is available, it is sent to the email used at checkout. A carrier can take several business days to display its first scan. Contact support@fendexa.com as soon as possible if the shipping address is wrong. We cannot promise a change after fulfillment has begun.

Customs, duties, and taxes

International orders may be assessed import duties, taxes, brokerage charges, or other local fees. Unless checkout states otherwise, these amounts are the recipient’s responsibility and are not controlled by Fendexa.

Delivery concerns

Check the carrier’s delivery notes, household members, reception desk, and safe-drop locations first. If a parcel is damaged, keep the packaging and contact us with clear photos. If tracking has stopped updating, email us with your order number so we can review the available carrier information.